What we collect
This section explains what personal information we collect
This section describes what personal information we may collect from you when you use our products and services, and what other personal information we may receive from other sources.
• Contact details such as name, email address, postal address and telephone number
• Educational, nationality and professional information
• Usernames and passwords
• Payment information, such as a credit or debit card number or bank account details
• Comments, feedback, posts and other content submitted, including survey information
• Interests and communication preferences including marketing permissions where appropriate
• Location information, such as provided through a mobile app
• Information verifying your identity such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested
• Website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies
This personal information relates to the following categories of people:
• Prospects, customer contacts, subscribers and users in respect of our services and products
• Visitors, sponsors, exhibitors and speakers at our events
• Professionals featured in digital and print products, such as senior executive details made available through intelligence products, research, publications
• Authors, editors, and reviewers in respect of our publications
• Contacts of our service providers and business partners
We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law. In some cases, the data we collect from third parties is provided in pseudonymised form and we are only able to connect it to you, if, and when you enter your email address on one of the Salvus Alerting sites.
Sensitive personal information
If collecting or storing sensitive personal information such as information relating to health, beliefs or political affiliation, we will typically ask for your explicit consent. However, there are some limited situations where this will not occur, such as if you have an accident. If this does occur, we will ensure your privacy rights are protected.
Children’s personal information
Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it. If children’s data is collected, this is only via direct input from parents, guardians or teachers, and its usage is protected by clear licence terms aligned to applicable laws.
How and why personal information is used
This section explains how and why we use personal information.
Product enquiries, sales and administration
If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.
If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.
Call monitoring for training and quality monitoring purposes
Where one of our sales representatives speaks to you over the phone, the calls are recorded for training and monitoring purposes.
To include professional information in our products and consulting services
If your professional personal information is relevant to our products and is freely available through public sources, such as a website related to your work or profession, listed directories, press releases, industry publications, or if you provide it to us, to the extent permitted by applicable data protection laws, we may use such personal information in the products we provide to customers, for example in subscription products, research, industry analysis and insights.
If you make an enquiry or engage us to provide consulting services or research/analysis, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number. We will use your personal information to respond to the enquiry or to fulfil consulting services.
For event and exhibition management
If you participate in one of our events as a speaker, sponsor, exhibitor or attendee, your personal information will be used in connection with the running of the event, to handle payments and recover debts.
We will also use your personal information to maintain databases that allow us to assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events.
In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes.
Where events and exhibitions use badge scanning technology, your personal information will be used to identify you at certain access points, such as to access VIP areas, seminars, entry and exit in other areas of the event. This will provide certain location information. Badges cannot be read remotely.
The personal information obtained from badge scanning will be used for access control, security and analysing visitor traffic with a view to improving the event experience for visitors and others.
Where we are hosting and managing a virtual exhibition or event, Salvus Alerting (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event; and also for analyzing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience.
When you enter virtual spaces, zones or rooms such as an exhibition booth, your personal information may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.
For our Publishing Services
If you publish work with us, your personal information, including the personal information of any named representative or beneficiary, is used in connection with the dissemination and promotion of your published work, and fulfilment of any contractual obligations, as is necessary for the purposes of our legitimate interests as a commercial organisation. Your name and affiliation will be published as part of authored work. Personal information is also used to handle payments or for other purposes, as is necessary to perform the contract entered into with us.
In addition, we sometimes take photos and videos at events associated with your published work. Where photos and videos are taken at our events that feature you as an author, we may use those photos and videos for promotional purposes.
The relevant Salvus Alerting may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided, and you have the right to amend your marketing preferences at any time (see Your Rights section).
This section explains that third party links on our websites are subject to separate privacy practices.
This section explains your legal rights in relation to how we process your personal information depending on jurisdiction.
Salvus Alerting operates in countries with data protection laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal information. In most cases the location of the Salvus Alerting will determine the rights you are entitled to.
The rights set out below apply regardless of where the Salvus Alerting is located. In order to understand the other rights, you have, use the links for the country where the Salvus Alerting you engage with is located. Certain country specific requirements apply to this section, which are listed in the country appendices.